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Bank front office · RM intelligence

Which clients to call this week, and what to say

Client Pulse reads the behavioural data your business banking channel already produces and turns it into a ranked weekly priority list for relationship managers, with a pre-call briefing per client. Looking for desk execution tooling instead? See FX Sales Desk Tools.

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Sales & bank front-office analytics

Client Pulse: which clients to call this week

The analytics layer behind the front office. Client Pulse reads the behavioural data your business banking channel already produces and turns it into a ranked weekly priority list for relationship managers.

The challenge

Your RMs cover more clients than they can watch

  • Portfolio signals sit in trading data, CRM notes and channel logs, and nobody has time to join them.
  • Churn shows up in trading volume months after the client has mentally left.
  • A quietly dropping hit ratio is often a competitor comparison in progress, and it goes unnoticed.
  • Clients who could automate keep trading manually because nobody spots the pattern.
  • Pre-call preparation is manual, so it gets skipped, or it eats the time the call was meant to have.

Agentic RM intelligence platform

Client Pulse Signals

Client Pulse monitors every client automatically each week and surfaces the right insight at the right time, via a weekly summary and a chat interface.

Every signal is measured against each client’s own historical baseline and behaviour profile, not industry averages or fixed thresholds.

At risk

Protect the relationship

Spot early when clients start going passive.

Ready to automate

Help them work smarter

Recognise when clients are doing manual, repetitive work.

Ready to expand

Grow the relationship

Spot growth early and be ready to help clients grow further.

The screen

One view of the book, and an agent to ask

Portfolio metrics and ranked signals on the left, a portfolio agent that writes the weekly review on the right, in your bank's own branding.

Client PulseAI client intelligence Portfolio Marit de VriesFX Sales MD
Portfolio overviewUpdated today, 08:00 This monthQuarterYear
80%Hit ratio-2pp vs prev
39.06MTrading volume+8% vs prev
700Number of trades+12% vs prev
55.79KAvg trade size-3% vs prev
47dAvg tenor+4d vs prev
18/24Active clients+2 vs prev
Portfolio signals
At risk 2
Nordex AGNo trades in 6 weeks High
Baltic TradeLogin activity dropping Medium
Ready to automate 7
Ready to expand 1
Portfolio AgentAcross your full book + New
Weekly portfolio reviewMonthly performance summaryBook health check
Generate this week's portfolio review.

Weekly portfolio review

Across your full book · week of 23 Jun

New signals this week

  • · Nordex AG flagged at risk, no trades in 6 weeks
  • · Caldera Textiles and Nordwind Energy newly eligible for automation
  • · 8 signals fired in total (3 risk, 4 automation, 1 expansion)

Resolved since last week

  • · Aurora Steel cleared, resumed regular hedging
  • · Kestrel Retail closed with no open actions

Needs immediate action (by priority)

  1. 1. Nordex AG — High · dormant 6 weeks
  2. 2. Silberg OY — High · 3 unexecuted batches
  3. 3. Baltic Trade — Medium · login activity dropping

Key trend

  • · Automation demand is rising, the Ready to automate group grew to 7 clients, the largest shift this week.

Hit ratio trend, last 4 weeks

Tell me more about Nordex AG Why did automation signals grow?
Ask about your portfolio…
Illustrative Client Pulse screen, shown in TreasurUp styling. Deployed in your bank's own branding.

The agentic block

Your bank owns the agent

Client Pulse is the bank-side agent in TreasurUp's agentic business banking roster, serving relationship managers and the middle office.

  • It prepares: briefings, ranked priorities and suggested talking points. It does not decide, trade or contact clients.
  • An approval gate sits between proposal and action. An RM or middle-office reviewer owns every material step.
  • Your bank owns the agent: branding, data, model choice and deployment topology are yours.
  • Bring your own LLM, across managed SaaS, single-tenant or hybrid deployment.
  • Bank data joins through the TreasurUp connection centre over MCP, without moving your systems.

Value to the bank

Why banks pick a solution provider that only works with banks

Live in months, not years

TreasurUp solutions go live in 3 to 9 months, against 48 to 60 months for comparable in-house builds (Deloitte, 2025). Client Pulse starts from data your channel already produces, which keeps the runway short.

Only banks as clients

TreasurUp works with banks and nobody else. What is learned at 9+ European banks flows back into your channel proposition for business banking, not into a competing product for your clients.

Built by channel practitioners

Since 2016 TreasurUp has developed, maintained, innovated and managed transaction initiation environments in online business banking. Client Pulse reads that environment natively, which is exactly what generic CRM tools cannot do.

Reliable, compliant and secure

ISO 27001 certified, running at over 99.95% uptime across all bank deployments (TreasurUp Operations Reporting, 2025). Nothing financial, regulatory or accounting-related is ever executed by an agent.

Proof

Named banks, measured results

30%+

FX revenue uplift at a Nordic bank

A Nordic bank grew FX revenue by more than 30% after deploying TreasurUp's FX solution.

9/10

Bank satisfaction

Banks rate working with TreasurUp 9 out of 10, and their clients report a 9.1 out of 10 Customer Effort Score (TreasurUp Bank Satisfaction Survey, 2025).

Rabobank on working with TreasurUp

Hear Kris from Rabobank on what running TreasurUp inside a live business banking channel looks like in practice.

How it works, where it sits

Delivery starts with a connection, not a data programme

Client Pulse reads the behavioural data your channel already produces, so there is no migration and no new front end to roll out.

Step 1 · Connect

Client Pulse reads channel behaviour data. Optional bank sources, such as trade or client databases, join through the connection centre over MCP.

Step 2 · Baseline

Twelve signals calibrate per client against that client's own history and behaviour profile.

Step 3 · Pilot

A first RM group receives the weekly priority list and pre-call briefings, validated against real portfolio outcomes.

Step 4 · Extend

Enriched signals roll out to the full RM population, and the same services carry the wider agent roster.

Client Pulse runs on the same composable services as TreasurUp's FX, liquidity and cash flow forecasting solutions. It starts where TreasurUp is live today, FX, and extends to all other areas of Daily Business Banking as each solution goes live in your channel.

FAQ

What RMs and their managers ask us

No. Client Pulse prepares: it assembles briefings, ranks priorities and suggests what to raise in the next conversation. An approval gate sits between every proposal and any action, and an RM or middle-office reviewer stays the owner of each step. Nothing financial, regulatory or accounting-related is decided or executed by the agent. This is a design principle across TreasurUp's whole agent roster, not a configuration option a bank has to remember to switch on.

Client Pulse reads behavioural data from your business banking channel: logins, saved-but-unexecuted batches, quote-to-trade ratios and module adoption, baselined per client against that client's own history. This is data external tools cannot see, because it lives inside the transaction initiation environment itself. You can enrich it with your own sources, such as trade or client databases, connected through the TreasurUp connection centre over MCP. Industry averages and fixed thresholds are deliberately not used.

Yes. Your bank owns the agent: branding, data, model choice and deployment topology are yours. Bring your own LLM, and deploy as managed SaaS, single-tenant or hybrid, depending on what your risk and infrastructure teams require. Your data stays within the boundaries you set, and model calls route to the provider you have approved.

Your CRM sees what someone typed in after the fact. Client Pulse sees what the client actually did in the channel: a batch saved but never executed, a hit ratio that started slipping, a regularly traded pair that quietly disappeared. Those signals appear before they show up in trading data or a CRM note, which is the difference between a retention call and a post-mortem. Client Pulse complements the CRM rather than replacing it, and its output can feed your existing RM workflow.

Today Client Pulse runs on FX, because that is where TreasurUp is live inside bank channels and where the behavioural data is richest. The signal model itself is not FX-specific: baselines per client, adoption patterns and activity trends apply to any product a client uses in the channel. TreasurUp is extending Client Pulse to all other areas of Daily Business Banking, including payments, liquidity and cash flow forecasting, so the same weekly priority view grows to cover the whole relationship rather than one product line.

Weeks, not quarters, for a pilot: Client Pulse is the build already underway, and it starts from behavioural data your channel produces today, so a pilot needs a connection rather than a data programme. Full TreasurUp solutions typically go live in 3 to 9 months, compared with 48 to 60 months for comparable in-house builds (Deloitte, 2025). The pilot's job is to answer one question with your own portfolio: which clients should my RMs call this week, and what should they say.

See Client Pulse against your own portfolio

Book a working session with the current prototype: one hour, your RM workflow, and the twelve signals running on realistic portfolio scenarios.